英语作文一直是专升本考生老大难的问题，即使如此，我们自己选择的路，无论如何都得坚持走完。因为它是可以通过大量的优质范文阅读和句型的积累，帮助拟斩获高分的！今天为考生带来了专升本英语书信类——投诉信的常用句型及参考范文。你只有看与写同步进行，才能够助你通过作文难关。
1.投诉信的写作特点
在日常生活中，常常会由于产品质量不好或对售后服务不满意而感到烦恼，这时可以写投诉信求得解决。投诉信与普通书信的格式基本相同。写信时要注意态度诚恳、直截了当。记住，写信的目的是为求得一个解决问题的方法而不是为了泄愤。一般说来，一封投诉信包括三个最基本的方面：
第一段：投诉内容，一般放在信的开头。
第二段：投诉原因，一般讲述对产品或售后服务不满意的地方。
第三段：希望得到的结果。
2.常用句型
1)I am going to complain about...
2)When we checked...we noticed...;it did not work.
3)Please let us know what you intend to do in this matter.
4)Therefore,I would like to either change the…for another one that works well or a full refund.
3.范文
July 26,2015
Dear Sir or Madam,
I bought an electronic dictionary from your online store on January 1st,but I found it has some problems after using it for a short period of time.To begin with,the battery needs recharging after a mere 2 hours of use.This means that I need to carry my charger with me when I go out for a day.In addition,the buttons on the electronic dictionary are so small that it is nearly impossible to type anything with them.Personally,I find this to be completely unacceptable.
Therefore,I would like to either change the electronic dictionary for another model that works well or a full refund.Your help is greatly appreciated.
Yours sincerely,
Zhang Wei
作文与我们日常学习的词汇、语法、句型等基础知识紧密关联，建议大家在日常学习中，一定要多看优质范文，总结其方法，学会积累名言名句，并记忆在脑海中，当然最重要的还是要勤加练习，不做思想上的巨人,行动上的矮子。
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